Technology by any other name

One of my favorite quotes at moment goes roughly "We call it technology 'cause it doesn't quite work yet" sort of if it worked right we would call it a phone or whatever. There is an historical parallel to the internet which has come and gone. It was suppose to unite the world. It created a core of "technical helpers" to help drive it and it was wiped out -- more or less -- by something that worked right. What was it? Answer